Payment methods and checkout
Payment methods depend on the buyer's country: card everywhere; Apple Pay and Google Pay outside India; UPI in India (INR); Pix in Brazil; Cash App Pay in the US; Bancontact for credit packs in Belgium. Most countries pay in their own currency and the rest in US dollars. Purchases are unavailable where Stripe Managed Payments cannot sell (Russia, China, Iran and a few others).
Every purchase is a one-time credit pack, and every pack goes through the same Stripe checkout. There is no subscription, no auto top-up, and no card kept on file to charge later. Your billing name is captured there: PrismPoster does not collect a real or legal name at signup (signup takes only your @username, email, and password), so the name you enter at checkout is the one tied to your receipts.
Which payment methods can I use?
It depends on where you are. A card works in every country PrismPoster can sell to. Apple Pay and Google Pay appear outside India on a device that has one set up. UPI appears in India on prices shown in rupees. Pix appears in Brazil on prices shown in reais, Cash App Pay in the United States on prices in US dollars, and Bancontact in Belgium. The line under each price on /pricing names the methods your checkout will offer before you start. Card and wallet details are entered and stored with Stripe, not held by PrismPoster directly.
Which currency will I pay in?
Most countries pay in their own currency. Prices are set in euros, pounds, US, Canadian and Australian dollars, rupees and reais, and in many other countries the checkout converts the euro price into your local currency; where it cannot, you pay in US dollars. The pricing page says which currency your checkout will charge.
Why is a billing name asked at checkout?
Because PrismPoster does not collect a legal name when you sign up. Signup collects only your public @username, email, and password — that is deliberate data minimization. The billing name you provide at Stripe checkout appears on your receipts and satisfies payment requirements. Your @username stays your public handle; the billing name is for billing only.
How do I change my payment method?
You choose it at checkout, each time you buy a pack — nothing is charged later, so there is no stored method to update. If you bought a subscription before 29 September 2026, you can still manage it in Settings → Billing. If a charge does not go through, see payment or billing problems.
Is checkout secure?
Yes. Payments run through Stripe Managed Payments, with Stripe acting as merchant of record for checkout purchases, so your payment details are handled on their infrastructure rather than stored by PrismPoster. Data across PrismPoster is encrypted in transit and at rest. For more on how data is handled, see /security and /privacy.
Frequently Asked Questions
What payment methods does PrismPoster accept?
Payment methods depend on the buyer's country: card everywhere; Apple Pay and Google Pay outside India; UPI in India (INR); Pix in Brazil; Cash App Pay in the US; Bancontact for credit packs in Belgium. Most countries pay in their own currency and the rest in US dollars. Purchases are unavailable where Stripe Managed Payments cannot sell (Russia, China, Iran and a few others).
Why do I have to enter a name at checkout when I didn't at signup?
Signup only collects your @username, email, and password by design. A billing name is captured at Stripe checkout because payment requires it; it appears on your receipts but stays separate from your public handle.
My payment was declined — what now?
Check the payment details and, for a card, that it supports international charges, then try again. If it keeps failing, see payment or billing problems or contact support@prismposter.com.