Loading help center...
Loading help center...
How the single credit pool works, what each plan unlocks, credit packs, and billing.
Credits are one shared pool across every studio. See your balance in the sidebar, your history on the Credits page, and how generations spend them.
Images cost a moderate amount, music sits in the middle, and video costs the most — scaling with resolution and length. See the live table here and on /pricing.
Free includes Image and Music studios; video unlocks on Creator and above; Pro and Apex add Studio Pro, priority generation, longer history and more storage.
Credit packs are one-time top-ups that add to your balance. Paid plans get a discount, and buying a pack does not change your plan. See /pricing for prices.
Annual billing is cheaper than monthly — roughly the cost of ten months for a year. Switch from Settings, and see /pricing for exact yearly prices.
Upgrades and downgrades take effect immediately with prorated billing. Cancel anytime from Settings; access runs to period end and content stays exportable.
EU/EEA consumers have a 14-day right of withdrawal. Unused credits are refundable in cash; only the part you have actually used is deducted.
PrismPoster takes payments through Stripe — major credit and debit cards, international support. Your billing name is captured at checkout.
If you could not find an answer here, contact support. Include your account email, what you were trying to do, any error message, and roughly when it happened — that lets us help on the first reply.