How can we help?

New to PrismPoster? Create your account, learn the studio workflow, and generate your first image, song, or video in a few minutes.

How to create and refine work across the Image, Magic Edit, Video, Music, and Storyboard studios, from first prompt to final export.

How the single credit pool works, what each plan unlocks, how credit packs top you up, and how to change or cancel your billing.

Fan clips made with your creator likeness, the Fan Song Queue, OBS widgets and chat commands, plus the consent and takedown controls.

The public Discover feed and PrismRadio station: how eligible work becomes public, what stays private, and how to opt in or out.

The provenance metadata every export embeds, why exports carry no visible badge, and what EU AI Act Article 50 asks of you.

Your @username identity, your data rights and DSAR requests, consent choices, privacy defaults, and our security posture.

How PrismPoster compares to schedulers, design tools, and AI writers, who it fits best, and when to pair it with a scheduler.

Fix common generation, export, billing, sign-in, and account problems yourself, or find the fastest way to reach our support team.