Is there a subscription? No — how paying works
PrismPoster has no subscription. Nothing renews and there is nothing to cancel. You start free, and when you want more you buy a one-off credit pack, from €3.99 for 200 credits. Each pack is a single payment. Purchased credits never expire, and any completed pack opens every studio and the Premium video engine. If you bought a subscription before 29 September 2026, you can still manage or cancel it in Settings → Billing.
How does paying work without a subscription?
You pay once per pack, at the moment you choose. The credits land in your shared balance right away and every studio draws from that one balance. When it runs low, you buy another pack — or you don't. There is no monthly charge, no renewal date, and no auto top-up: PrismPoster never charges you unless you complete a checkout yourself.
What does buying a pack change on my account?
Any completed credit purchase, of any size, makes your account a paid account. That opens the whole Premium video engine, Standard video at 1080p and 4K, and publishing to your public profile, and it removes the visible “AI-generated” label that free accounts carry on every generation. Work made with a real person's likeness keeps its label on every account. See free vs paid account for the full list.
Do I need to cancel anything to stop paying?
No. Because every purchase is one-off, simply not buying another pack means you pay nothing more. Your content and your remaining purchased credits stay in your account.
Can I get money back for a pack?
Yes, within limits. Unused purchased credits are refundable within 14 days of purchase. See refunds for how it works.
Frequently Asked Questions
Is PrismPoster a subscription?
No. PrismPoster sells one-off credit packs only. Nothing renews, and there is nothing to cancel.
Will I be charged again automatically?
No. There is no auto top-up and no renewal. You are charged only when you complete a checkout for a pack.
I have an old subscription. How do I cancel it?
If you bought a subscription before 29 September 2026, you can still manage or cancel it in Settings → Billing.